PHILIPS HIRING
1.Request to Resolution Deployment SME
Job Description
In this role, you have the opportunity to
Become Expert in Request-to-Resolution processes including ARIS as per the Philips Excellence Process Framework.
You are responsible for
- Supporting and helping to run fit gap sessions with SMEs / BPEs and managing outcome and daily manage requirements to make sure all follow up actions are closed in due time and minimum viable product is signed off
- Daily management of project activities that includes the 5 Philips Excellence Operation Principles as per the Standard Implementation Methodology including following activity plans Capabilities and Learning plan, Q&R and non Q&R Compliance plans, Org Design activities, Performance Management, Processes and systems (Manages definition of workarounds with SMEs etc.) and Change and Comms plans together with the BT Project Manager and Transformation Specialists allocated to the project
- Providing content support on Service Related topics to the local team being able to solve issues him/herself, taking appropriate actions to solve them and when not possible liaise or address to the right stakeholder to solve the issue. Manages follow up actions until completion. Expertise in PM Planning, Parts, Billing Admin and Qlikview
- Providing Reporting for key Project related activities like Cutover
- Managing action list from fit gaps until completion
- Active participation in UAT managing market activities together with local PM and Transf Spec.
- Managing UAT defect list together with UAT manager until closure of follow up action plans. Reporting activities
- Supporting change and comms plans execution
- Escalating risks / Issues and follow up on actions from those escalations
You are a part of
You will be part of Req2Res Program Team within Service Transformation Office.
To succeed in this role, you should have the following skills and experience
- Track record of successful implementations
- People oriented and proven record of building strategic relationships and reach agreements
- Results oriented
- Extraordinary communications skills
- Fluent English (written and spoken)
- Service environment in Healthcare knowledge and process knowledge is a must
- Contact Center operations experience is highly valuable
- Good connections with local Service teams and Global is a plus
- Experience in other global deployments desired
- Readiness to travel (20-25%)
2.Credit Specialist with German
Job Description
In this role, you have the opportunity to
manage and control the credit risk of Philips related to sales on credit to customers as well as be a sparring partner for the Financial Director in managing financial risks in the customer portfolio.
You are responsible for
- Timely analyze the creditworthiness of new & existing customers by utilizing the Philips scoring methodology.
- Perform portfolio management to identify specific industry & customer type credit risk.
- Assign credit limits & risk categories in cooperation with Sectors.
- Coordinate with Collections and Dispute activities according to a clear policy to improve efficiency (priority setting, to do lists, shared customers, registration and follow up) and effectiveness (minimal overdue and disputes
- Support Sector and Legal in restructuring bad debt.
- Contract Reviews.
- Credit insurance activities: maintain local relationship, maximize limit coverage and manage claims.
- Acquire and maintain guarantees to mitigate credit risk and support sales.
- Maintain credit files and ensure documentation is submitted correctly for customers.
- Communicate with and manage stakeholders, both internal and external.
- Center of credit risk expertise in the country and credit committee.
- Responsible for compliance of ICS checks.
You are a part of
our Global Competence Center in Łódź, where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
You will be part of Credit and Collections team, you will report directly to Collections Manager.
To succeed in this role, you should have the following skills and experience
- Credit risk management experience (at least 3 years).
- Master /Bachelor Degree in F&A, Economics or Business Administration.
- Deep understanding of customer and market needs and structure.
- Excellent analytical skills.
- Customer service focus.
- Determination to achieve excellent results.
- Good understanding of F&A processes and tools.
- Excellent communication and negotiation skills.
- Team player.
- Project management: development and deployment of new processes and procedures.
- Fluent English and German (written and spoken).
- Knowledge of SAP preferred.
3.Sr. Sustaining Engineer
Job Description
In this role, you have the opportunity to:
Drive improvements to current products that will reduce cost, improve efficiency and/or address quality issues. As a Sr. Sustaining Engineer, you will identify, evaluate, develop, lead, validate and implement improvement projects for current products and processes according to the applicable regulations, corporate policies, guidelines and plant procedures.
You are responsible for:
- Executing design changes, navigating Design Control from Design Requirements thru Design Verification/Validation and Manufacturing Implementation
- Executing Design Verification and Validation, Equipment Validation, and Process Validation activities
- Evaluating proposed product design changes and complete deliverables required to complete the change
- Using standard statistical analysis and problem solving techniques to determine product acceptance, setting tolerances and determining critical parameters
- Defining, performing and analyzing basic linear experiments and basic DOE’s
- Supporting root cause analysis and implements corrective actions as needed
- Creating and validating new test methods
- Supporting the transfer of new designs from R&D to production
- Writing technical reports and test plans for new product development design verification and validation deliverables
- Generating work instructions, preventative maintenance schedules, documentation for components, tooling, and processes associate with new product development
- Providing direction/training to operators/technicians performing procedures
- Contributing to design documentation including input for the DHF and technical design reviews
- Communicating as a team member with other function groups, internal customers and outside vendors on a daily basis
You are a part of:
Our solutions combine navigational tools such as catheters and guide wires with advanced software to help confirm the optimal treatment at the point of care: measurement technology, procedure-specific application support and on-board imaging and monitoring with improved anatomical and functional information to optimize therapy delivery. The IGT Devices organization consists of three segments: Coronary, Peripheral Vascular and Electrophysiology.
To succeed in this role, you should have the following skills and experience:
- Bachelors of Science and a minimum of 6 years of relevant work experience; OR a Master Degree with a minimum of 4 years of relevant work experience. (Biomedical Engineering, Mechanical Engineering, or Electrical Engineering preferred)
- Conceptualize, design, develop, and document small to medium scale new product designs, processes and test methods
- Work with a larger team on the design and development of medium to large level new product designs, processes and test methods
- Demonstrated working knowledge of Volcano IGT Devices product lines
- Demonstrate organizational and interpersonal skills working in a cross-functional, regulated environment
- Basic knowledge and experience with Regulatory requirements associated with design controls
- Ability to work in a team environment to ensure conducive working relationships
- Ability to lead a project: define deliverables, create schedule, and lead a cross-functional team
- Strong analytical skills
- Ability to organize and prioritize workflow in order to meet established time frames and schedules
- Familiarity with cardiology catheterization procedures, tools, and terminology
- Proficiency in Microsoft Word, Excel, PowerPoint, Project schedule development
- Experience with Solidworks
- Experience with Statistical Software applications
- Experience with C++ programming language
- Experience with scripting languages such as Python
4.Privacy Officer
Job Description
Venha fazer parte da nossa missão de melhorar a vida de milhões de pessoas!
Você fará parte de uma equipe responsável que trabalha em estreita colaboração com outras áreas da empresa no Brasil e no mundo.
Para ter sucesso nessa função, você deve ter as seguintes habilidades e experiências:
Experiência com segurança de dados e com práticas de documentação de segurança de dados;
Experiência com levantamento de requisitos;
Experiência com LGPD e GDPR;
Inglês fluente;
Superior completo em TI ou em Direito.
Desejável:Certificações na área de segurança ou privacidade de dados (EXIN);
Lógica de programação e análise / Conhecimento em Java, HTML5, PL/SQL;
Conhecimento em ISO 27001;
Conhecimento no TASY.
Vantagens de ser Philips:
Ambiente de descontração com copa, máquinas de café/chocolate e de alimentos;
Mercado de confiança;
Frutas todos os dias;
Universidade corporativa;
Day off no mês do seu aniversário;
Ginastica Laboral;
Banco de horas opcional;
Licença maternidade e paternidade diferenciada;
Olimpíadas Philips;
Programas de reconhecimento (por tempo de casa e por behavior);
Ambiente multicultural com mais de 8 diferentes nacionalidades;
Cultura de feedback;
Programa de Apoio Pessoal (aconselhamento psicológico, social, jurídico e financeiro).
5.Global Commodity Manager Installation Services
Job Description
In this role, you have the opportunity to
Play at the heart of Philips strategy and be part of our journey to become a leading Solution provider in the Healthcare Market.
You will develop a best-in-class supply base of global strategic partners managing installations and de-installations of Philips solution propositions at the customer site. And contribute to our sustainability initiatives to realize a circular economy.
You are responsible for
- The definition and implementation of the global procurement strategy and policy with a 1-3 year sight line.
- The integration and alignment of global procurement strategy and policy with central and local organizations business plan.
- Challenge ways of working and drive change to enable cost savings both internally as with the suppliers
- Develop and manage key global strategic supplier partnerships.
- Leading the supplier sourcing process for the global suppliers in the assigned scope
- Leading business review meetings and supplier evaluations
- Give guidance to a multi-functional team of sourcing specialists globally (e.g. supplier quality, commodity engineers and local procurement teams).
- Gain deep understanding of the supply market and deploy in the local commercial organizations.
- Ensuring that all Procurement related risks are controlled and mitigated.
You are a part of
Philips global Procurement, the commodity management team for Service & Solutions. This team plays a critical role in Philips’s journey to win in Solutions & Services for the Healthcare market. And is assigned with buying 3rd party products and services that are bundled with Philips products, to be sold through as a turnkey project to our customers. The global commodity team consists of 13 specialized commodity leaders that work closely together with business units and commercial organizations to manage the sourcing process and drive savings and revenue. You will work closely with Finance, Operations, Business Units, Customer Service and Sales Organization to ensure the procurement strategy is aligned with business objectives.
To succeed in this role, you should have the following skills and experience
- A Master’s Degree (Economics, Business, Engineering)
- Relevant procurement experience, preferable within services so you can think in potential service-models for our customers and with our suppliers
- Expertise in LEAN, Six Sigma and/or Design for Excellence
- Solid business acumen
- You are result oriented, fact based, ambitious and energetic with a can-do mentality
- You prove outstanding organization, networking and communication skills
- You show a strong influencing attitude
- You drive the change
- You prove outstanding learning agility
6.Business Analyst - Zuora
Job Description
- Understands business processes E2E, organization and objectives and is able to translate these into IT solutions maximizing benefit.
- The Business Analyst is a counterpart of the business representation for functional requirements and works together with Tech Leads and third party (Vendor) who develop IT solutions.
- Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Healthcare.
- Building competences that enable retention of Philips specific knowledge and control the quality and compliance of the solutions developed by third party (Vendor).
- Responsible to maximize the use and acceptance of standard/catalogue based solutions to support business needs driving industry best practices processes.
- Flexibly respond to shifting business needs and priorities.
- Prior to UAT validates that solution meets business requirements.
- Train key users and ensure availability of training and support materials.
Position Requirements:
Job Description
- Has proven experience with the end to end integration of Zuora including payment providers, tax calculation, supply and financial flows. Preferable in an SAP environment.
- Preferable Zuora Solution Architect certified or proof to be able to work at this level
- Proven knowledge of business process E2E.
- Experience with Agile ways of working in a multi-disciplinary and multi-cultural setting is a requirement.
- Minimum 5 years of experience in Subscriptions & Billing specifically on Zuora
- Has proven experience with the end to end integration of Zuora including payment providers, tax calculation, supply and financial flows. Preferable in an SAP environment.
- Is hands-on in the configuration of the Zuora application.
- Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups.
- Acts independently to determine methods and procedures on new or special assignments. Will need to supervise the activities of others.
- Has proven track record in formal testing methods and preferably dealt with regulatory requirements and processes
- Coaching / Leadership experience
- Communicates requirements verbally and in writing / depicted form at various levels and can prove this
- Requirements gathering experience
- Lean mindset (and formal training)
People & Process :
- Definition and enforcement of design and development guidelines, policies and procedures
- Experience with Configuration Management Processes and systems.
- Experience with requirements gathering, effort estimation, impact analysis and supporting project/delivery management with creating delivery plans
- Experience with Application and Infrastructure Support in an outsourced model
- Experience with Agile & Scrum methodologies in an onsite/offshore delivery model
- Knowledge of IT Software Validation methodology in regulated medical device, pharmaceutical and healthcare industry would be an added advantage.
- Possesses a broad, enterprise-wide view of business and appreciation for strategy, processes and enabling technologies
- Strong focus on Organizational, Individual and Team KPIs as defined by organization.
- Philips Behaviors
- Contribute and promote Knowledge management in the organization.
- Willing to enhance skills and knowledge via trainings and certifications, as required.
- Excellent written and verbal communication skills with ability to communicate with all levels of an organization from operational staff to senior executives both business and IT
- Strong Team Building and Mentoring Skills. Strong individual contributor as well.
- Effectively promote process best practices
Education & Experience:
- Bachelors / Masters in Science or Technology
- Open Group (preferable)
- Lean Foundation (preferable)
- Consultancy skills (added advantage)
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